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Privacy Policy

Privacy Policy 


Last updated: June 2023


This Privacy Policy governs the manner in which SINCEHENCE LTD ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of the website https://www.sincehence.co.uk (the "Website"). This Privacy Policy applies to the Website and all products and services offered by SINCEHENCE LTD.

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.

Information We Collect
1.1 Personal Information

We may collect personal information from you in various ways when you interact with the Website, such as when you visit our website, register an account, place an order, subscribe to our newsletter, respond to a survey or form, or fill out a contact form. The personal information we collect may include, but is not limited to:

  • Full name
  • Contact information (such as email address, phone number, and mailing address)
  • Billing information (such as credit card details and billing address)
  • Username and password for account registration
  • Demographic information
  • Other information relevant to customer surveys and/or offers
1.2 Non-Personal Information

We may also collect non-personal information about you whenever you interact with the Website. Non-personal information may include the browser name, the type of computer or device used, operating system, Internet service provider, and other similar information.

How We Use Collected Information

We collect and use personal information for the following purposes:

2.1 To Improve Customer Service

Your information helps us respond to your customer service requests and support needs more efficiently.

2.2 To Personalize User Experience

We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.

2.3 To Process Transactions

We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

2.4 To Send Periodic Emails

We may use the email address to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

2.5 To Improve Our Website

We continually strive to improve our website offerings based on the information and feedback we receive from you.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-Party Websites

You may find advertising or other content on our Website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website's own terms and policies.

Compliance with GDPR, CCPA, CPRA, CalOPPA, and Other Applicable Laws

6.1 General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on legitimate interests to provide our services and for other purposes outlined in this Privacy Policy. By using our Website, you consent to the transfer of your personal information to the United Kingdom and other countries where SINCEHENCE LTD operates, which may have different data protection rules than those of your country.

6.2 California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

If you are a resident of California, you have certain rights regarding your personal information under the CCPA and CPRA. You have the right to request access to your personal information, request deletion of your personal information, opt-out of the sale of your personal information, and non-discrimination for exercising your rights under the CCPA. To exercise these rights, please refer to the "Contacting Us" section below.

6.3 California Online Privacy Protection Act (CalOPPA)

CalOPPA requires commercial websites and online services to post a privacy policy. Our Website complies with CalOPPA requirements by disclosing the use of tracking technologies (e.g., cookies) and providing a conspicuous link to this Privacy Policy on our home page.

Children's Privacy

Protecting the privacy of children is important to us. We do not knowingly collect personal information from children under the age of 13. If you believe that we may have collected personal information from a child under the age of 13, please contact us immediately so that we can take appropriate action to remove the information.

Changes to This Privacy Policy

We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:

SINCEHENCE LTD

128 City Road,

London, EC1V 2NX,

United Kingdom

Email: privacy@sincehence.co.uk

By using the SINCEHENCE LTD website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website. Your continued use of the website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

This Privacy Policy was last updated on June 2023.